Effective Date: 1/1/2025

At MyVirtualPal MVP Business Solutions, LLC (“MVP Business Solutions,” “we,” “our,” “us”), safeguarding the privacy and security of our clients’ sensitive information is our utmost priority. We are committed to maintaining the confidentiality, integrity, and security of all data entrusted to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal and financial information when you engage our services.

1. Information We Collect

We only collect information necessary to provide our virtual assistance and accounting-related services. This may include, but is not limited to:

• Personal identification details (name, contact information, etc.)

• Financial and business records relevant to the services you request

• Communication history with your assigned Virtual Assistant (VA)

• Technical information (IP address, usage data) when accessing our website or platforms

2. Use of Information

Your information is used strictly for business purposes, including:

• Delivering and customizing our services to meet your needs

• Processing payments and managing accounts

• Improving our offerings and customer support

• Ensuring compliance with applicable laws and regulations

We do not sell, rent, or share your information with third parties for marketing purposes.

3. Disclosure of Information

We may disclose your information only in the following cases:

• Legal requirements: To comply with applicable laws, regulations, or legal processes

• Authorized third parties: Such as payment processors, financial institutions, or software providers, when essential for delivering our services

• With your consent: When you explicitly authorize disclosure

4. Security Measures

We employ stringent technical and organizational safeguards to protect your information against unauthorized access, misuse, or alteration. These include:

• Secure cloud storage with encryption

• Firewalls, access controls, and monitoring tools (including Teramind where applicable)

• Regular audits and compliance reviews

• Backup systems and emergency preparedness protocols

5. Retention of Information

We retain client information only as long as necessary to provide services, comply with legal obligations, or resolve disputes. Once retention is no longer required, data will be securely deleted or anonymized.

6. Client Rights

You have the right to:

• Access, update, or request deletion of your personal information

• Request a copy of this Privacy Policy at any time

• Withdraw consent for certain data uses (where applicable)

Requests can be made by contacting us at [Insert Contact Email].

7. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be communicated through our website or directly to clients when appropriate.